Frequently Asked
Questions
about
Edmund Persuader
Click on the questions below to jump to the answers. Click on the heading of any answer to return to this list.
• How much is shipping?
• Is your website secure?
• Do I have to register with PayPal to buy the book?
• Why should I order from your website? I know nothing about you, whereas I know and trust other online booksellers and my local bookshop.
• I am a bookseller. I have customers who are seeking to buy Edmund Persuader. How can I order it for them, and how can I stock Edmund Persuader in my shop?
• What is your guarantee or return policy?
• Who pays for shipping if I send the book back under the guarantee?
• I saw on another website that this book is out of print. How can you be selling copies?
• What is your privacy policy?
• Do you have discounts for bulk purchases?
• How can I send Edmund Persuader as a gift?
• Can I get a rush order of Edmund Persuader?
• How do I buy other books by the author of Edmund Persuader?
• How do I request a signed copy, and exactly what does a signed copy consist of?
• What is your Priority Policy?
How much is shipping?
For books mailed within the United States, Standard Shipping via USPS Media Mail is $5.00 per copy. Expedited shipping via USPS Priority Mail costs $15.00 per copy.
For books mailed to other countries, the cost is, unfortunately, brutal: $56.00 per copy. And (here is the necessary legalese) Mermaid Press of Maine reserves the right to refuse orders in cases in which shipping charges would exceed the payment amount. BUY NOW
Is your website secure?
We rely on PayPal to handle your payment securely. We never even see your credit card information. PayPal is a world-renowned and trusted financial services company. The link on our How to Buy the Paperback page will take you directly to PayPal's secure connection. You should see the “https” designation at the beginning of the webpage address (URL) on the PayPal payment page, which shows you are on a secure page, and your browser will indicate that you have loaded a secure page (check for the padlock icon in your browser). BUY NOW
Do I have to register with PayPal to buy the book?
No, you can purchase through PayPal with Visa, Mastercard, Discover, or American Express even if you don’t have a PayPal account. Click the link where the payment page reads “Don’t have a PayPal account? Pay with your debit or credit card as a PayPal guest.” Registration with PayPal provides a great convenience, though—and it will make it easier to pay when you come back to buy more copies! (See our Reading Groups page for an exception to payment via website.) BUY NOW
Why should I order from your website? I know nothing about you, whereas I know and trust other online booksellers and my local bookshop.
You can’t order this book new from anyone else, except for a few small booksellers who are reselling unopened review copies (mostly for exorbitant prices). Most big bookselling sites will tell you it is “Out of stock”—which is not true, because they have never stocked it. Our policy is that we want you to be satisfied with your purchase (and as of this writing, we have never had a return). If our word is not enough, you can be assured that you have our secure partner, PayPal, to stand up for you if there are any problems with your order. (See the FAQ above, “Is your website secure?” and below, “What is your guarantee or return policy?”) We’re grateful for the opportunity to partner with PayPal, and we adhere to its policies to the letter. BUY NOW
I am a bookseller. I have a customer who is seeking to buy Edmund Persuader. How can I order or stock Edmund Persuader in my shop?
At the current time, the only way you can purchase Edmund Persuader for your customer is to buy it yourself at full price online and add a finder’s charge. (See the previous question.) We’re sorry about this, but we sell online through our own website to keep our price down. BUY NOW
What is your guarantee or return policy?
Satisfaction is guaranteed for all Mermaid Press of Maine products. You will receive a full refund of purchase price, your original shipping cost, and any applicable tax, if your return to Mermaid Press of Maine is made (or postmarked) within thirty days of sale. If you have any questions about returns, you can contact us by clicking here. (See the next question and answer too.) BUY NOW
Who pays for shipping if I send the book back under the guarantee?
We will refund your initial shipping cost—the amount you paid when you ordered the book. We do not refund your cost to return the book to us, so we recommend you use the cheapest method. In the United States this is United States Postal Service Media Mail. (You may use another shipping method if you prefer, but our total shipping refund to you will still be no more than the original shipping cost.) This shipping refund is made in addition to the refund of the price of the book and sales tax, if applicable. Please make sure that the package is postmarked within thirty days of your purchase. Media Mail can be very slow, so you may have to wait as much as four weeks for a refund. BUY NOW
I saw on another website that this book is out of print. How can you be selling copies?
Some online booksellers download information from a central database about all books published in the United States. They post that information on their site as if they carried the books, but in cases in which they have no further information about them, they say that the book is “out of stock.” This is misleading, because many people think that “out of stock” means “out of print.” It doesn’t; it just means that the bookseller in question doesn’t have it. BUY NOW
What is your privacy policy?
Mermaid Press of Maine does not sell any information gathered in the sale of its products. Nor does it reuse such information to send email or regular mail marketing materials, except in the case of certain customers who have received complimentary copies. By our agreement with PayPal, we are prohibited from contacting you unless there is a problem with your address, or you notify us independently, or you notify us through PayPal of a problem with your order. We greatly value your privacy and our arrangement with PayPal. BUY NOW
Do you have discounts for bulk purchases?
To obtain a bulk purchase discount, follow the procedure for Reading Groups; click here.
How can I send Edmund Persuader as a gift?
Simply give another “Ship To” address when completing payment with one of our secure partner, PayPal. If you would like to include a message, let us know what it is via the message-to-seller option during the checkout process, or through our Contact Us page. We’ll print it nicely and include it in the package. If we know that the book is being sent as a gift, we will not include information about the price on the packing slip. BUY NOW
Can I get a rush order of Edmund Persuader?
If by “rush” you mean faster than Priority Mail, in all honesty, we have to say no, you cannot get a rush order under our current electronic payment configuration. But if you purchase Priority Mail delivery and include a note to us via the message-to-seller option during the checkout process, letting us know that you need the book as quickly as possible, we’ll see what we can do. We just can’t promise anything faster than Priority Mail delivery. BUY NOW
How can I register with you to receive notification of other books by the same author?
Use the Contact Us page.
How do I request a signed copy, and exactly what does a signed copy consist of?
When you order a book, write us immediately via our Contact Us page and let us know that the book you have just ordered should be signed. And we do mean immediately. Orders sometimes go out very fast, and if you haven’t contacted us before we get it in the mail, it will be too late. To produce the signed copy, we break the shrinkwrap applied at the printing house and the author personally signs the main title page. We then re-shrinkwrap the book. We keep a small stock of these pre-signed books on hand, so your order will not be delayed if you request one. However, if you wish to request a personal dedication to you or to some other person, send us your proposed dedication via our Contact Us page at least a day before you order the book so that we can clarify any questions that we may have. We cannot be responsible for misspelled names in such requests, so please make certain of your dedication before you send it. We don’t want you to be disappointed. BUY NOW
What is your Priority Policy?
The printing of the author’s next book will again be limited. If you purchase the paperback of Edmund Persuader through Mermaid Press of Maine, you’ll have priority with us if you decide to purchase the next book by the same author. We won’t be sending you an email about that unless you specifically request one (we never send unsolicited mail or email). If you purchase the book from someone else, we won’t have your name on file. BUY NOW
